The PSP web browser update
The PSP web browser update
So, why the hell isn't this available in the states yet?
Anyone know the deal or the expected release date for that new update?
Anyone know the deal or the expected release date for that new update?
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Don Carlos
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- FragaGeddon
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- FragaGeddon
- Posts: 3229
- Joined: Sun Sep 17, 2000 7:00 am
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eepberries
- Posts: 1975
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Mr.Magnetichead
- Posts: 2001
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yea, Sony deliberately put that in their manual - probably to deflect anger. They say that LCD manufacturing is a very precise process, and that there some continually lit red, blue, or green pixels, as well as a few dead pixels are normal. bullshit. total bullshit.o'dium wrote:Normal? If a DS has a dead pixel, a single dead pixel, Nintendo will accept them back with no fuss and provide a replacement...
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eepberries
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+JuggerNaut+
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Listen to the fuckers response to my email asking where I should send it back to:"
"Hello,
Thank you for writing us.
Red, blue, green, or white spots, or dark spots, may appear in certain locations on the LCD screen.
This is normal with LCD screens and is not a sign of a malfunction. A very small number of dark
pixels or continuously lit pixels may exist on each screen.
For more information on the LCD screen on your PSP(TM) portable entertainment system, please refer
to page 13 of your Owner's Manual.
If you need additional assistance, please call our Consumer Services Department at (800) 345-7669.
Our representatives are available to assist you Monday through Saturday 6:00 a.m. - 8:00 p.m., and
Sunday 7:00 a.m. - 6:30 p.m., Pacific Standard Time.
If you have further questions regarding this message, please refer to your email case
number:2718836.
Regards,
Karl
Multimedia CSR
Sony Computer Entertainment America
Consumer Services Department
"
************************
All they did was repeat what was in the manual.
"Hello,
Thank you for writing us.
Red, blue, green, or white spots, or dark spots, may appear in certain locations on the LCD screen.
This is normal with LCD screens and is not a sign of a malfunction. A very small number of dark
pixels or continuously lit pixels may exist on each screen.
For more information on the LCD screen on your PSP(TM) portable entertainment system, please refer
to page 13 of your Owner's Manual.
If you need additional assistance, please call our Consumer Services Department at (800) 345-7669.
Our representatives are available to assist you Monday through Saturday 6:00 a.m. - 8:00 p.m., and
Sunday 7:00 a.m. - 6:30 p.m., Pacific Standard Time.
If you have further questions regarding this message, please refer to your email case
number:2718836.
Regards,
Karl
Multimedia CSR
Sony Computer Entertainment America
Consumer Services Department
"
************************
All they did was repeat what was in the manual.
Fuck that, I am just going to take it back to the place I got it from. I know the manager there, so I think he'll work with me. I still sent Sony a response, but I won't replace it through them unless I can't at the store.
Funny how that response doesn't mention anything about the stance Sony took when they said this:
"The Sony rep suggested that PSP owners who encounter the pixel issue should try the device "for a week or two" to see if it continues to bother them. "If you find the spots are interfering with gameplay/video viewing during this period, we will support the various elements of [the PSP] warranty," the rep said. Each PSP comes with a one-year limited warranty, which is on page 125 of the PSP manual. If a PSP is "determined to be defective" by SCEA, the company will see to the "repair or replacement of this product [the PSP] with a new or refurbished product at SCEA's option."
According to a technical support associate contacted by GameSpot, PSP owners who encounter a persistent and aggravating dead-pixel issue should contact SCEA's customer service line (1-800-345-7669) for instructions on how to exchange their unit after a week or two of using the unit. "We will work with you," he assured. The associate said the process would work much like exchanging PlayStation 2s that suffer from the dreaded "Disc Read Error" problem: Gamers will mail their PSPs in to SCEA and receive units with new screens. The associate was unsure if customers would receive an all-new unit or their old unit with a new LCD screen. "
I'm really disappointed in that company at the moment.
Funny how that response doesn't mention anything about the stance Sony took when they said this:
"The Sony rep suggested that PSP owners who encounter the pixel issue should try the device "for a week or two" to see if it continues to bother them. "If you find the spots are interfering with gameplay/video viewing during this period, we will support the various elements of [the PSP] warranty," the rep said. Each PSP comes with a one-year limited warranty, which is on page 125 of the PSP manual. If a PSP is "determined to be defective" by SCEA, the company will see to the "repair or replacement of this product [the PSP] with a new or refurbished product at SCEA's option."
According to a technical support associate contacted by GameSpot, PSP owners who encounter a persistent and aggravating dead-pixel issue should contact SCEA's customer service line (1-800-345-7669) for instructions on how to exchange their unit after a week or two of using the unit. "We will work with you," he assured. The associate said the process would work much like exchanging PlayStation 2s that suffer from the dreaded "Disc Read Error" problem: Gamers will mail their PSPs in to SCEA and receive units with new screens. The associate was unsure if customers would receive an all-new unit or their old unit with a new LCD screen. "
I'm really disappointed in that company at the moment.
- FragaGeddon
- Posts: 3229
- Joined: Sun Sep 17, 2000 7:00 am
There are dead pixel checkers that will identify bad pixels by filling the screen with solid colors so you can check. But I've found no 'unstickers' yet. I'll keep looking though. Thanks for the heads up.FragaGeddon wrote:I believe there's a program or it might be an image that will try to unstick a stuck LCD.