Willits is right in some way I think.
For casual fans presentation is SO important. Ive always felt that Q3 had amazing gameplay/balance/levels and stuff but the presentation was pretty terrible. I feel that some people (not all) played some UT and had a much easier time (not just because they could be spam whores but because of presntation).
Anyway, some thoughts about Q3:
(1) I thought the graphics style was pretty crappy, uninteresting and boring. (but I realize that thats just my taste so whatever). Im not a goth person and dont think that satanic symbols are SO COOL. Im not turned off by it, but it does nothing for me.
(2) For a new player, the console is a hard way to take care of business. Things arent documented very well. You have to join a forum or have played the previous quake games to really know whats going on.
(3) In game server/internet play finding and stuff was poorly done. I think you guys all agree with this. It was important to go out and get a 3rd party game finder.
(4) To do simple things like play instagib you had to find a 3rd party mod. Or get orange smoothie or whatever.
(5) The instruction book/documentation was poorly done.
(6) The GUI and menus were poorly done. Too many things were left off of there that were/are important. I mean sure if you want to load up Q3, fuck around for a little while then yes the menus are fine. But if you want to step it up a little bit--maybe adjust some video settings or improve internet play, unless youre in the know (or join a forum such as this one), youre pretty much lost.
There are other things that I can list off, but I think that should suffice for now. For hardcore players who are use to things, yes, Q3 was awesome. For people picking it up, its really quite hard and a LOT of that has to do with terrible presentation.
Dont get me wrong. I think Quake 3 is awesome but I think that id could have done some things better to appeal to certain groups of people. That is not to say that they should sacrifice the "hardcore" gameplay, but just trim around the hedges so to say.
Pext wrote:i think blizzard faced quite a similiar problem with starcraft. sc comes pretty much close to be the perfect strategy game - but is is really hard to be good at.
I dont think thats the same problem. Then again I just kind of skimmed what Willits was saying...(and maybe I missed some of his point

)
Yes Starcraft was hard to get good at. Yes it was suited to the hardcore player but that didnt stop a ton of people from picking it up and playing it and getting to more advance gameplay techniques. It was a really popular game.
Blizzard, out of all the PC gaming companies, I think has absolutely amazing presentation. Theres so much detail in their work. Just look at the small things. Some random insert in the box contains certain artwork and stuff that you cant find on anything else. They're really quite impressive and do some solid work.