state of art cisco ip phones:ebay...crushed?
Posted: Wed Jun 29, 2005 3:26 pm
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whyGiraffe }{unter wrote:It's pretty funny this was posted today. We just had Avaya come in and pick up all their crap today. They are officially out of the running for our VOIP contracting.
We canned AVAYA because their reps were Stalkers. Calling 4-5 times a week, constantly in here updating the system sometimes twice a week. I think they were trying the IN YOUR FACE techinque...+JuggerNaut+ wrote:whyGiraffe }{unter wrote:It's pretty funny this was posted today. We just had Avaya come in and pick up all their crap today. They are officially out of the running for our VOIP contracting.
REREADMaCaBr3 wrote:Because they brag about beeing the leader in VOIP, but they are shit expencive and no one hardely buys VOIP products from Cisco anymore.
Seimens and Avaya are gonna take over for sure.
we have no such issues with Avaya or the 4600 series. hundreds of phones in a 1.6 million sq. foot facility, too. we only talk to them if we have a problem, they don't call us.Giraffe }{unter wrote:We canned AVAYA because their reps were Stalkers. Calling 4-5 times a week, constantly in here updating the system sometimes twice a week. I think they were trying the IN YOUR FACE techinque...+JuggerNaut+ wrote:whyGiraffe }{unter wrote:It's pretty funny this was posted today. We just had Avaya come in and pick up all their crap today. They are officially out of the running for our VOIP contracting.
PLUS their system sucked it was laggy and voice quality was poor, and they were the only company that installed a server here, in the building and they used land lines for most calls WTF???
FFS we had 7 phones hooked up, if the upkeep on 7 phones takes 2 visits and 5 phone calls a week, I can't imagine what happens when we get all 900 installed.
All the other competitors were hooked up and online in 3 hours and never came back, of course they call here and there, but that's to be expected
I have no doubt they may be good phones, but their sales team sucked. Honestly how would you feel being in the I.T. Department, when 2 times a week you have 2 Avaya Reps working on the phone system all morning. The door to the Noisy Data center open all day. Them callying repeatedly all day untill they get in touch with you to talk about your feelings about their phone system.+JuggerNaut+ wrote:we have no such issues with Avaya or the 4600 series. hundreds of phones in a 1.6 million sq. foot facility, too. we only talk to them if we have a problem, they don't call us.Giraffe }{unter wrote:We canned AVAYA because their reps were Stalkers. Calling 4-5 times a week, constantly in here updating the system sometimes twice a week. I think they were trying the IN YOUR FACE techinque...+JuggerNaut+ wrote: why
PLUS their system sucked it was laggy and voice quality was poor, and they were the only company that installed a server here, in the building and they used land lines for most calls WTF???
FFS we had 7 phones hooked up, if the upkeep on 7 phones takes 2 visits and 5 phone calls a week, I can't imagine what happens when we get all 900 installed.
All the other competitors were hooked up and online in 3 hours and never came back, of course they call here and there, but that's to be expected
well, of course if i were in that position, i'd feel the same way. i was just letting you know how our experience has been for the past 3 years.Giraffe }{unter wrote:I have no doubt they may be good phones, but their sales team sucked. Honestly how would you feel being in the I.T. Department, when 2 times a week you have 2 Avaya Reps working on the phone system all morning. The door to the Noisy Data center open all day. Them callying repeatedly all day untill they get in touch with you to talk about your feelings about their phone system.+JuggerNaut+ wrote:we have no such issues with Avaya or the 4600 series. hundreds of phones in a 1.6 million sq. foot facility, too. we only talk to them if we have a problem, they don't call us.Giraffe }{unter wrote: We canned AVAYA because their reps were Stalkers. Calling 4-5 times a week, constantly in here updating the system sometimes twice a week. I think they were trying the IN YOUR FACE techinque...
PLUS their system sucked it was laggy and voice quality was poor, and they were the only company that installed a server here, in the building and they used land lines for most calls WTF???
FFS we had 7 phones hooked up, if the upkeep on 7 phones takes 2 visits and 5 phone calls a week, I can't imagine what happens when we get all 900 installed.
All the other competitors were hooked up and online in 3 hours and never came back, of course they call here and there, but that's to be expected
It was like being smothered, sorry maybe a better team could have sold the phones, but 7 phones needing that much maintenance booted them right out of the lineup.