Nice article on fanboyism
Posted: Sat May 21, 2005 4:46 pm
http://www.planetquake.com/features/art ... mned.shtml
..and from so long ago this was happening, too.imagine if you were looking to buy a new car. You go to the showroom and you're specifically looking for something with four-wheel drive. You find the perfect car and there, on the roof, is a sign proudly announcing that it has four-wheel drive. You take it for a test drive and find out that it hasn't got four-wheel drive at all, so you return to the showroom and ask the manager why they are making false claims about the car.
Rather than admit that the sign was wrong, the manager simply tears it up and insists that it never existed. You argue that you saw the sign with your own eyes, and then you notice that other customers in the showroom are starting to gather round. You expect that they're going to agree with you, but then they go and stand by the manager and defend him, saying that the sign never existed and that you must have just imagined it.
Can you imagine that situation ever happening? No, of course not. All of the other customers would have walked out of the showroom in disgust and the manager would have realised pretty quickly that telling such obvious lies was only going to lose him business. In our online community, though, that isn't what happens - for some reason, we defend companies when they lie, even though we know that they're lying.
Ask yourself - if a company lies to its customers, and the customers defend them for doing so, what motivation do they have to tell us the truth?

