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Best way to get a GPU replaced?
Posted: Sat Jul 01, 2006 4:32 am
by o'dium
My GF6800GT went pop for some reason the other night and it needs replacing. The account i think i cant get hold of, any way to get ASUS to replace/fix directly you think?
Posted: Sat Jul 01, 2006 5:13 am
by AmIdYfReAk
is the card still under warrenty?
did you O/c the card?
Have you TRYED a RMA request?
Posted: Sat Jul 01, 2006 6:27 am
by SOAPboy
POP!
GG asus eh?
Just call, im sure they will replace it.
Posted: Sat Jul 01, 2006 8:34 am
by o'dium
The card has a 3 year warrenty, nothing in the box to send off or anything.
I did try calling asus direct but they said to call up the people that i bought it from, but i dont remember the name because the account is on my ex's...
Posted: Sat Jul 01, 2006 5:45 pm
by AmIdYfReAk
go to there website and fill in a RMA request,
that is what your local store will do also, but considering you cant remember what store it is this is the best route.
Posted: Sat Jul 01, 2006 5:48 pm
by AmIdYfReAk
Posted: Sat Jul 01, 2006 9:09 pm
by FragaGeddon
If you have a receipt, then it'd be 3 year warranty from date of purchase.
If you don't have a receipt, then it'll be 3 year warranty from the time it was manufactured.
Therefore it'd could have been on the shelf for a year before you bought it and only have two year warranty.
Posted: Sat Jul 01, 2006 9:34 pm
by dzjepp
o'dium wrote:The card has a 3 year warrenty, nothing in the box to send off or anything.
I did try calling asus direct but they said to call up the people that i bought it from, but i dont remember the name because the account is on my ex's...
You broke up with Laura?
Posted: Sat Jul 01, 2006 10:24 pm
by FragaGeddon
My graphics card has a life time warranty.
Posted: Sat Jul 01, 2006 10:26 pm
by Foo
FragaGeddon wrote:My graphics card has a life time warranty.
So it's under warranty until it dies?
:icon32:
Posted: Sat Jul 01, 2006 10:43 pm
by SoM
Foo wrote:FragaGeddon wrote:My graphics card has a life time warranty.
So it's under warranty until it dies?
:icon32:
yup, thats why i love BFG
Posted: Sun Jul 02, 2006 3:22 am
by Tormentius
SoM wrote:
yup, thats why i love BFG
:icon14:
Posted: Sun Jul 02, 2006 12:53 pm
by Kills On Site
SoM wrote:Foo wrote:FragaGeddon wrote:My graphics card has a life time warranty.
So it's under warranty until it dies?
:icon32:
yup, thats why i love BFG
Same here, I love my BFGs.
Posted: Mon Jul 03, 2006 3:01 am
by YourGrandpa
BFG ++
They are great........
Posted: Thu Jul 13, 2006 11:05 am
by o'dium
AmIdYfReAk wrote:http://rma.asus.com/enduser/RmaRequest.aspx
Thanks for the link. I just emailed ASUS as well before checking back here lol. I'll fill in this form anyway, just incase.
Posted: Thu Jul 13, 2006 11:11 am
by o'dium
Thanks guys BTW.
Anybody have any experience with ASUS in getting stuff replaced? Of course I'll have ot send it off but whats the wait like? 27 years like the rest of stuff?
Posted: Thu Jul 13, 2006 2:04 pm
by obsidian
I sent my mobo in recently. About 2 weeks turnaround.
Posted: Fri Jul 14, 2006 7:46 pm
by AmIdYfReAk
i sent off a old a7n8x-e Deluxe mobo about 2 months ago, they give you the option that they will send a replacement the next day..
the only thing about that is they charge your credit card and the charge will stay untill they get your old defective card
Gl mang
Posted: Sun Jul 16, 2006 6:02 pm
by o'dium
Hmm, well, i emailed them twice the other day. One came back with an "unknown adress" and i'm still waiting on a reply for the other. Found ANOTHER link on the site to submit problem/faulty questions, and i just emailed that one.
I dont mind being charged, or having a charge until they get my card even thats fine. But this is daft. You would think that they would take your call on phone and sort it out for you there and then, but nooo... Everything except graphics cards can be done over the phone, they dont offer that support over the phone... Bollocks...
It may just be better me getting a new one, its probably dirt cheap now...